Terms of Service

Last updated: July 30, 2026

These Terms of Service ("Terms") govern your use of the Wandvo application and website ("Service"). By accessing or using Wandvo, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use Wandvo. By creating an account, you confirm that you are 18 years of age or older. If we discover that a user is under 18, we will delete their account immediately.

2. Account Responsibilities

You are responsible for maintaining the security of your account credentials
You must provide accurate information when registering
You may not create more than one account per person
You may not share your account with others
You must notify us immediately of any unauthorized account access

3. Community Guidelines — Prohibited Content

The following are strictly prohibited on Wandvo:

Nudity, sexual content, or pornographic material
Harassment, bullying, or threats toward other users
Hate speech based on race, ethnicity, religion, gender, or sexual orientation
Content involving minors in any inappropriate context
Spam, scams, or fraudulent activity
Sharing personal information of others without consent (doxxing)
Impersonation of other people or organizations
Intellectual property infringement, including unauthorized use of third-party trademarks, patents, or trade secrets
Copyright-infringing content, including sharing, streaming, rebroadcasting, or distributing copyrighted material without authorization from the rights holder
Violent extremism, terrorism, or content that promotes, glorifies, or incites violence or extremist ideologies
Content that violates any applicable law

Violations may result in immediate account suspension or permanent ban without prior notice.

Child safety: all uploaded content passes through automated image moderation. Any suspected child sexual exploitation material is immediately blocked, results in permanent account termination, and is reported to NCMEC's CyberTipline and the appropriate authorities pursuant to U.S. federal law (18 U.S.C. § 2258A).

4. Live Streaming & Clips

By going live, you acknowledge and consent that viewers may record and share short clips (up to ~20 seconds) of your broadcast outside the Service (for example, on social media). This recording happens on the viewer's own device — Wandvo does not store or host these clips on its servers.
Clips must be used respectfully. Using a clip to harass, defame, exploit, or target a minor violates the Community Guidelines (Section 3) and may result in suspension of the sharing user's account, regardless of where it is posted.
If you believe a clip of your broadcast infringes your rights or violates these Terms, you may report it to support@wandvo.app.

5. Virtual Coins, Gifts, Tournaments & Creator Subscriptions

Coin and subscription purchases are processed through Stripe (Stripe Checkout) — Wandvo does not receive or store your full card number. See the Privacy Policy for details
Virtual coins purchased are non-refundable unless required by applicable law
Coins have no real-world monetary value and cannot be exchanged for cash by buyers
Creator diamond earnings may be withdrawn subject to minimum thresholds and verification (see the Creator Agreement for Stripe Identity/Connect details)
Wandvo reserves the right to modify coin pricing, gift values, and creator payout rates with notice
Fraudulent coin purchases or gift manipulation will result in account termination
Streamer tournaments: Wandvo may run periodic (e.g. weekly) tournaments awarding virtual coins to the creator with the most gifting activity. Entry is free and requires no purchase, and the outcome is determined by the creator's performance, not by chance. Wandvo may modify, pause, or cancel any tournament, including the prize amount, at any time.
Creator subscriptions: users may subscribe monthly to a specific creator by paying with virtual coins in exchange for in-app perks (such as a visible badge in chat). This subscription does not auto-renew — it must be manually renewed each month — and coins paid are non-refundable.

6. Content Ownership

You retain ownership of the content you post on Wandvo
By posting content, you grant Wandvo a non-exclusive, worldwide, royalty-free license to display and distribute that content within the Service
You represent that you have the rights to any content you post

Wandvo responds to reports of intellectual property infringement pursuant to our DMCA Policy. Content that infringes copyright or other intellectual property rights will be removed, and accounts of repeat infringers will be terminated.

7. Termination

We reserve the right to suspend or permanently ban any account that violates these Terms, at our sole discretion, with or without prior notice. You may delete your account at any time through the app settings.

8. Disclaimer of Warranties

Wandvo is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted service, error-free operation, or that the Service will meet your specific requirements.

9. Limitation of Liability

To the maximum extent permitted by law, Wandvo shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, loss of revenue, or damages from user interactions.

10. Governing Law

These Terms are governed by the laws of the Commonwealth of Puerto Rico and the United States of America. Any disputes arising from these Terms shall be resolved in the courts of Puerto Rico.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify users of material changes via the app or email.

12. Contact

For questions about these Terms:
📧 support@wandvo.app
🌐 wandvo.app

International Addendum (Draft)

This section is an internally-prepared draft, pending review by qualified legal counsel before being considered final. It is published transparently while Wandvo evaluates expanding to users outside Puerto Rico/the United States.

A. Users in the European Economic Area (EEA)

If you reside in the EEA, nothing in this section limits any consumer protection rights that apply to you as a matter of law under your country of residence. Personal data processing is described in our Privacy Policy. You acknowledge that virtual coins and gifts are digital content delivered/consumed immediately — by purchasing them and accepting these Terms, you consent to immediate performance of the service and, to the extent permitted by applicable law, waive the 14-day withdrawal period otherwise available for distance contracts. For consumer disputes, the European Commission provides an Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr.

B. Users in the United Kingdom

If you reside in the United Kingdom, equivalent protections apply under UK consumer legislation (including the Consumer Rights Act 2015) and the UK GDPR, without prejudice to your statutory rights. Data processing is likewise described in our Privacy Policy.

C. International Payments

Prices are displayed in USD. Your bank or card issuer may apply currency conversion and additional fees outside Wandvo's control. Any applicable local tax (VAT or otherwise) on your purchase is your responsibility, except where Stripe calculates and collects it automatically at checkout.

D. International Intellectual Property

Our DMCA Policy applies to copyright holders of any nationality — you do not need to be a U.S. resident to report an infringement through that same channel.

E. Export Control and Sanctions

You may not use Wandvo if you are located in a country subject to a U.S. government embargo, or if you are listed on any U.S. government restricted or denied party list (including the Office of Foreign Assets Control's, OFAC, lists).

F. Jurisdictional Restriction

Wandvo may restrict, suspend, or discontinue the Service in specific countries or regions, with or without prior notice, to comply with local law or for risk-management purposes.